SHIPPING & RETURNS

SHIPPING

All Cordsbag products are posted in compostable packages made from plants. They can be composted at home in your food scraps and garden waste, which will be eaten up by the worms for breakfast. 

Cordsbag use Australia Post (Carbon Neutral) for all orders which are packed and shipped from us in Melbourne with tracking and tracing. 

How long will it take to arrive at your door?

Standard: 2-6 Business Days

Express: 1-3 Business Days

CURRENCY

Note that all Cordsbag products are shown and paid for in Australian Dollars.

RETURNS 

If you would like to return a Cordsbag item, it must be within a 7 day period. Please email cordsbag@outlook.com stating your reason for an exchange/refund. You will be responsible for paying for your own shipping costs for returning your item with a pre-paid shipping satchel inside, and must be cleared by us at Cordsbag to ensure it is in the same condition it was sent out in. Shipping costs are non-refundable. When cleared, an exchange will be sent out in the pre-paid satchel or a refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.